[FIXED] How to check the status field in models django and send mail to the user?[SOLVED]

Issue

I wrote a fullstack django ticketing system for a company. Everything works, login, register, posting a ticket, database, send mail to admin. Only thing that is left is to check the status field of the ticket and if its true send an email to the user who posted it.

class tickets(models.Model):
    name = models.ForeignKey(devices, on_delete=models.CASCADE,     blank=True, null=True)
    location = models.CharField(max_length=200)       
    company = models.CharField(max_length=200)
    serial_number = models.CharField(max_length=200)
    problem = models.CharField(max_length=1000)
    contact_number = models.CharField(max_length=200)
    status = models.BooleanField(default=False)
    author = models.ForeignKey(User, on_delete=models.CASCADE,   r elated_name="authorname", null=True)
    executive = models.ForeignKey(executives, on_delete=models.CASCADE, blank=True, null=True)

def __str__(self):
    return self.problem

Solution

you can do like this

from django.core.mail import send_mail

class tickets(models.Model):
   email_as_send = models.BooleanField(default=False)
    ...

   def save(self):
       if self.status and self.email_as_send:
          send_mail("subject", "message","[email protected]", [self.author.email])
          self.email_as_send = True
       super().save()

Answered By - rgermain