[FIXED] OpenAI API error: "ModuleNotFoundError: No module named 'openai.error'"

Issue

I am having an issue installing the openai.error package in Python. This is what I am trying to install:

from flask import Flask, render_template, request, jsonify
from flask_cors import CORS
import openai
from openai.error import OpenAIError
import re
import os

After installing the OpenAI package, I thought the openai.error package would install automatically. However, it gives me this error:

Traceback (most recent call last):
  File "c:\Users\User\Downloads\Examiner.Production\IELTS_Examiner_Private\app.py", line 4, in <module>
    from openai.error import OpenAIError
ModuleNotFoundError: No module named 'openai.error'

Solution

Just use import openai and that's it. Remove from openai.error import OpenAIError.

Then simply handle errors as follows:

import os
from openai import OpenAI
client = OpenAI()
OpenAI.api_key = os.getenv('OPENAI_API_KEY')

try:
  # Make your OpenAI API request here
  response = client.completions.create(model="gpt-3.5-turbo-instruct",                     
              prompt="Say this is a test")
  print(response)
except client.error.Timeout as e:
  # Handle timeout error, e.g. retry or log
  print(f"OpenAI API request timed out: {e}")
  pass
except client.error.APIError as e:
  # Handle API error, e.g. retry or log
  print(f"OpenAI API returned an API Error: {e}")
  pass
except client.error.APIConnectionError as e:
  # Handle connection error, e.g. check network or log
  print(f"OpenAI API request failed to connect: {e}")
  pass
except client.error.InvalidRequestError as e:
  # Handle invalid request error, e.g. validate parameters or log
  print(f"OpenAI API request was invalid: {e}")
  pass
except client.error.AuthenticationError as e:
  # Handle authentication error, e.g. check credentials or log
  print(f"OpenAI API request was not authorized: {e}")
  pass
except client.error.PermissionError as e:
  # Handle permission error, e.g. check scope or log
  print(f"OpenAI API request was not permitted: {e}")
  pass
except client.error.RateLimitError as e:
  # Handle rate limit error, e.g. wait or log
  print(f"OpenAI API request exceeded rate limit: {e}")
  pass

See the official OpenAI documentation.

---

EDIT

If you don't want to handle every error type separately, simply print whatever error pops up.

import os
from openai import OpenAI
client = OpenAI()
OpenAI.api_key = os.getenv('OPENAI_API_KEY')

try:
  # Make your OpenAI API request here
  response = client.completions.create(model="gpt-3.5-turbo-instruct",                     
              prompt="Say this is a test")
  print(response)
except client.error as e:
  # Handle errors
  print(e)

Answered By - Rok Benko